Epicor sometimes loads an old form or throws odd errors after an update. Clearing the local client cache fixes most of these without reinstalling anything.
When to use this
- A screen looks out of date or a new field is missing
- You get a "type initializer" or assembly-load error on one form
- Epicor was just patched or upgraded
Steps
- Close Epicor completely. Make sure no Epicor window is open.
- Open the cache folder. Press
Windows + R, paste%LocalAppData%\Epicor\ERPand press Enter. - Delete the cache folders. Delete the
CacheandClientDeploymentfolders. You will not lose any data — Epicor rebuilds them on next launch. - Start Epicor again. The first launch is slower while the cache rebuilds. That is normal.
Note: If the error continues after clearing the cache, contact the IT / ERP support team — it may be a server-side deployment that needs attention.
Quick tips
- You do not need admin rights for this; it is all in your own user folder.
- Clearing the cache does not change your settings, passwords, or data.